CTEK Cookies Policy

1. Use of cookies and the purpose of this policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide web services and functionalities for the users. According to applicable legal regulations, cookies may be stored or accessed on your equipment only based on your consent, except for cookies that are necessary in order to provide the services on this website (the "Website"). The purpose of this Cookies Policy is to provide you with the necessary information regarding CTEK's use of cookies and the storage of such cookies on your device when you access CTEK's Website to enable you to make a choice whether you wish to enable cookies to be placed on your device.

What kind of cookies are there?

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. The purpose of use of the various cookies is outlined below in this Cookies Policy.

What are Cookies used for?

CTEK generally divides its Cookies into the following three categories (see the tables below for further details on the Cookies used on our Website):

  • Strictly necessary Cookies:
    CTEK uses cookies which are strictly necessary for the Website to function properly. The Cookies make the Website usable by enabling basic functions such as page navigation and access to secure areas of the Website. The Website cannot function properly without necessary cookies, and you will not be able to use all the functions on the Website if you choose to reject or deactivate any strictly necessary cookie. Cookies considered strictly necessary are listed in the table of first party cookies below.
  • Preferences/performance/analytics/statistics Cookies:
    CTEK uses so-called performance cookies, such as Google Analytics, to help us understand how Website visitors interact by collecting and reporting information anonymously, such as which pages are most frequently visited and any errors that occur. The purpose of this is to evaluate and improve the performance of the Website.
  • Marketing/Advertising Cookies:
    CTEK uses marketing/advertising cookies to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for our partnered companies, such as publishers and third party advertisers such as YouTube, and Instagram. The information collected on the Website may be combined with information which has been collected about you from other websites that you have visited.

 

2. First party cookies

The table below explains the first party cookies we use and why we use them.

Name

Provider

Purpose

Category

Expiry

Type

a-b-test

ctek.com

Used in A/B testing. Storing value A or B.

Necessary

2 days

HTTP Cookie

ASP.NET_SessionId

ctek.com

Preserves the visitor's session state across page requests.

Necessary

Session

HTTP Cookie

requestVerificationToken

ctek.com

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

Necessary

Persistent

HTML Local Storage

*Cookie list updated 2024-08-19

3. Third party cookies

The table below explains the third party cookies we use and why we use them. These cookies are set by a third party and not by this Website. You are offered to choose the cookies setting when entering the Website and can change it any time by e.g. changing cookies settings in your browser.

Name

Provider

Purpose

Category

Expiry

Type

qc-player-preferences

Screen9

Used to remember your settings in the screen9 video player.    

Preferences

Persistent

HTML Local Storage

screen9.uid    

Screen9

Used to distinguish users for Screen9 video player.    

Preferences

Persistent

HTML Local Storage

maps/gen_204

Google

Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality.

Preferences

Session

Pixel Tracker

imboxuid

Imbox

Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.  

Preferences

1 day

HTTP Cookie

imbox

Imbox

Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.

Preferences

30 days

HTTP Cookie

_ga

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.    

Statistics

2 years

HTTP Cookie

_ga_#

Google

Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 

Statistics

2 years

HTTP Cookie

_gat

Google

Used by Google Analytics to throttle request rate.

Statistics

1 day

HTTP Cookie

_gid

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.    

Statistics

1 day

HTTP Cookie

_hjSession_#

Hotjar

Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. 

Statistics

1 day

HTTP Cookie

_hjSessionUser_#

Hotjar

Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

Statistics

1 year

HTTP Cookie

_hjTLDTest

Hotjar

Detects the SEO-ranking for the current website. This service is part of a third-party statistics and analysis service.    

Statistics

Session

HTTP Cookie

BrowserId

Salesforce

Registers a unique ID that identifies the user's device for return visits. 

Statistics

1 year

HTTP Cookie

collect

Google

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

Statistics

Session

Pixel Tracker

hjActiveViewportIds

Hotjar

This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience.

Statistics

Persistent

HTML Local Storage

_hjViewportId

Hotjar

Saves the user's screen size in order to adjust the size of images on the website.    

Statistics

Session

HTML Local Storage

__cf_bm

Vimeo

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Statistics

1 day

HTTP Cookie

imbox-referrer

Imbox

Registers how the user has reached the website to enable pay-out of referral commission fees to partners.

Session

Marketing

HTML Local Storage

NID

Google

This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources.

6 months

Marketing

HTTP Cookie

AnalyticsSyncHistory

LinkedIn

Used in connection with data-synchronization with third-party analysis service.

30 days

Marketing

HTTP Cookie

bcookie

LinkedIn

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

1 year

Marketing

HTTP Cookie

li_gc

LinkedIn

Stores the user's cookie consent state for the current domain

180 days

Marketing

HTTP Cookie

li_sugr

LinkedIn

Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

3 months

Marketing

HTTP Cookie

lidc

LinkedIn

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

1 day

Marketing

HTTP Cookie

UserMatchHistory

LinkedIn

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

30 days

Marketing

HTTP Cookie

#-# [x2]

YouTube

Pending

Session

Marketing

HTML Local Storage

iU5q-!O9@[#COOKIETABLE_ADVERTISING#]nbsp;[x2]

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

Marketing

HTML Local Storage

LAST_RESULT_ENTRY_KEY [x2]

YouTube

Used to track user’s interaction with embedded content.

Session

Marketing

HTTP Cookie

nextId [x2]

YouTube

Used to track user’s interaction with embedded content.

Session

Marketing

HTTP Cookie

requests [x2]

YouTube

Used to track user’s interaction with embedded content.

Session

Marketing

HTTP Cookie

yt.innertube::nextId [x2]

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Persistent

Marketing

HTML Local Storage

yt.innertube::requests [x2]

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Persistent

Marketing

HTML Local Storage

ytidb::LAST_RESULT_ENTRY_KEY [x2]

YouTube

Used to track user’s interaction with embedded content.

Persistent

Marketing

HTML Local Storage

YtIdbMeta#databases [x2]

YouTube

Used to track user’s interaction with embedded content.

Persistent

Marketing

IndexedDB

yt-remote-cast-available [x2]

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

Marketing

HTML Local Storage

yt-remote-cast-installed [x2]

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

Marketing

HTML Local Storage

yt-remote-connected-devices [x2]

YouTube

Stores the user's video player preferences using embedded YouTube video

Persistent

Marketing

HTML Local Storage

yt-remote-device-id [x2]

YouTube

Stores the user's video player preferences using embedded YouTube video

Persistent

Marketing

HTML Local Storage

yt-remote-fast-check-period [x2]

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

Marketing

HTML Local Storage

yt-remote-session-app [x2]

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

Marketing

HTML Local Storage

yt-remote-session-name [x2]

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

Marketing

HTML Local Storage

LogsDatabaseV2:V#||LogsRequestsStore

YouTube

Stores the user's video player preferences using embedded YouTube video

Persistent

Marketing

IndexedDB

remote_sid

YouTube

Necessary for the implementation and functionality of YouTube video-content on the website.

Session

Marketing

HTTP Cookie

ServiceWorkerLogsDatabase#SWHealthLog

YouTube

Necessary for the implementation and functionality of YouTube video-content on the website.

Persistent

Marketing

IndexedDB

TESTCOOKIESENABLED

YouTube

Used to track user’s interaction with embedded content.

1 day

Marketing

HTTP Cookie

VISITOR_INFO1_LIVE

YouTube

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

180 days

Marketing

HTTP Cookie

YSC

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

Marketing

HTTP Cookie

*Cookie list updated 2024-08-19

4. Change cookie settings

How can I control the use of cookies or remove them?

You can choose whether you wish to accept cookies. Most web browsers allow control of the above listed cookies through the browser settings. By adjusting your web browser, you may avoid receiving cookies. However, this might result in the services on the Website not functioning optimally. The method used to block cookies will depend on the web browser used. Consult the “Help” or corresponding menu in your web browser for instructions. To find out more about cookies, including how to see, what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. Please note that if cookie settings in your browser are changed, the above functions specified under section 2 and 3 may not be available.

5. Cookies and personal information

Personal information that CTEK stores about you may be linked to the information stored in and obtained from session cookies (please see relevant cookies mentioned in the table above). To the extent CTEK collects or otherwise processes any personal data using cookies, CTEK will inform you thereof in our Data Privacy Notice.

6. Contact CTEK

This Website is operated by CTEK Sweden AB

If you have any questions about our cookies or this Cookies Policy, please contact us

For more detailed information regarding Cookies, please go to www.pts.se.